Operations playbook
Tools and training still fail without shop-floor rhythm.
Powered by EG gives the shop a process layer for EV intake, diagnostics, safety, estimating, escalation, quality control, and post-launch review.
Operator-backed network
Built around real bays, real diagnostics, and a support path for the first hard EV job.
Inside the playbook
The operating layer catches what tools cannot.
The shop needs a way to decide what to book, how to quote it, when to escalate, and how to learn from the first jobs.
- EV intake and inspection rules so advisors do not sell beyond shop readiness.
- High-voltage safety behavior tied to bay setup and technician progression.
- Estimate and parts workflow that keeps hard tickets from stalling.
- Operator reviews after launch so the first jobs sharpen the system instead of exposing it.